Executive Team

R. Terry Mueller

Chairman,CEO, Principal & Partner

As a forty-two year telecommunication veteran, Terry has extensive skills in all areas of hotel telecommunications including cost control strategies, purchasing, installation, and ever changing technology. Prior to founding Resource Technology Management, he held various positions with major telecommunication Value Added Resellers. Having a talented and dedicated team focused on the hospitality vertical, RTM has added services to assist the hotel ownership to lower expenses and prepare their properties for technology changes.  As a technology integrator, RTM has a trusted team which services include new build technology management, guest Internet design and support, Brand standard upgrades, as well as vanity and mobile websites. For more than 25 years, the RTM team has assisted with over 900 new builds, PBX and guest Internet.

Steven T. Powell

President, Principal & Partner

Steve is responsible for the Resource Technology’s long-term growthClient retention and strategic marketing focus. A founding Principal/Partner, his experience prior to the company forming in 1993 included 14 years of client services as a Major Account Manager for a nationwide telecom provider where his interests grew in communications management. Over RTM’s 25+ years in business, Steve has developed a number of key nationwide relationships for system services stressing his strong commitment to accountability. He was instrumental in adding Guest Internet, and Vanity/Mobile websites to our trusted Telecommunications services.  Holding a BS degree in Business Administration / Marketing from the University of Central Florida, he has been a presentation speaker at HITEC and authored articles in national hospitality publications. Living in Central Florida, he is married with one daughter, enjoys golf, music and travel with friends.

Donald R. Shouldice

COO & Partner

Don has spent the last 30+ years in the hospitality business with Howard Johnson Company, Prime Motor Inns, and Servico Hotels and Resorts performing tasks as varied as Food and Beverage Manager, General Manager and VP Operations. His responsibilities included purchasing all operating supplies and equipment, in addition to total construction management and renovation projects. Don holds a BS degree in Hotel Management from Rochester Institute of Technology. As a partner in Resource Technology, he directs operations, negotiates contracts and coordinates the business financial functions.