More than a consultant

RTM is an integrator of hotel technologies.

Our services

Guest Internet Services

Working side by side with Brand Approved Vendors, we understand the vital importance of providing our guests with quality, easy to use High-Speed Internet. With 12 years’ experience providing 24/7/365 tech support to the hospitality industry, Resource Technology Management (RTM) works as a partner, manager and advocate for the hotel, thus owning and solving periodic problems for the guests and the property.

New Build Project Management

A good Low Voltage Cabling plan is integral to a scalable infrastructure for strategic technology systems such as Guest Internet, Telecom, HDTV / In-room Entertainment, CCTV, Digital Signage, energy controls and RFID. RTM provides complete project management during the planning and construction stages to ensure complete integration and connectivity. Planning for the timely grand opening as well as a 5 year projection of Brand compliance is essential due to the ever changing technologies.

Expense Management

A focused expense management strategy gives your company the agility it needs in today’s highly competitive world. By delivering measurable results, your company has the ability to make smarter decisions for recurring expenses. RTM’s expert team frees up valuable in-house resources to concentrate on other priorities.

More services

What else we provide?

New Construction

Major hotel brands are constantly updating their technology standards. Since 1993, Resource Technology Management has provided project management to help meet full brand franchise compliant requirements.

Telecom Optimization & Management

Let RTM reduce your costs by reviewing and optimizing your monthly services.

In Room Entertainment

More guests than ever before are bringing their personal viewing habits and technologies with them as they travel. RTM can guide your property as you choose devices and content providers.

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Meet our Team?

See facts about us?

Our team

Years in Business
25
Years Combined Telecom Experience
194
Clients
814
Projects Managed
1221

What our clients say

For over fourteen years, Resource Technology Management has handled all of our third-party hotel phone and technology needs.  When we need help or have an emergency, the RTM team goes out of their way to respond immediately.  RTM Keeps us up to date with the latest products and franchisor requirements, always tries to save us money, and best of all, they do everything possible to help us delight our guests with top-notch Internet, phone service and computer systems.  We consider RTM a vital part of our team for all of our hotel new build’s, renovations, and on-going operations.

Mary K. Wansley UniHost, Inc. | Vice President / Chief Operating Officer

RTM has provided McKibbon Hotel Management support that has given us phone networks that operate at low costs and internet networks that deliver guest satisfaction well above the brand averages. Every step of the way, their team is focused on making the recommendations that balance the needs of our guests and the needs of our owners. We would be hard-pressed to find a better partner for our network support.

Bruce Baerwalde McKibbon Hotel Management

Whether is has been finding ways to cut cost, increase revenue, or improve hotel guest experience, RTM has consistently contributed to the profitability of MMI for approx 22 years. The many times I had to call on on RTM during holidays & after-hours for emergency assistance, they always responded with quick & resolute action. Without a doubt, I can say that RTM and their team members put “serving the customer” at the top of their core values. By providing MMI with technological expertise for new hotel developments and existing hotel upgrades, RTM has proven to be a valuable asset to our company. Our business relationship with RTM has been one of MMI’s longest and is still ongoing.

Ken O’Keefe MMI Hotel Group | VP Technical Services

Why Trust RTM?

Since 1993, Resource Technology Management (RTM) has become a trusted source of knowledge provided by a highly skilled team of subject experts. This expertise includes new build technology integration, guest room Internet and operating expense optimization. .With technology changing at warp speeds, new opportunities to service the hospitality industry continues to evolve. This evolution is especially applicable to new build properties and the seamless integration of multiple systems. As an integrator, RTM’s role is to assist in service or product selections combined with expert project management to meet budgets and opening dates.

Our Client Testimonials say it best:
  • …Technology Experts…valuable asset…
  • …Internet networks that deliver Guest satisfaction…
  • …Vital part of new builds, renovations and ongoing operations…
  • …Cut costs, increase revenue…Quick and resolute action…
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Where can our experience save you the most?

Telecom Optimization
87%
New Construction
93%
Low Voltage Cabling
77%
Guest Internet Systems / Guest Support 24/7/365
82%

WANT TO KNOW MORE ABOUT OUR COMPANY? CURIOUS WHAT ELSE WE DO?

About us

Since 1993, Resource Technology Management has provided trusted, cost-effective, workable solutions to the hospitality vertical.  RTM is a System Integrator for many of the country’s top hotel management companies and ownership groups. RTM uses the knowledge, expertise and experience gained from working with over 7,500 clients, and their projects, to help guide your short and long-range decisions.