We Deliver High-Value Technical Solutions To Our Customers.

Project Management & Support, Analytics, Collaboration Services, & Mission IT Support

R. Terry Mueller

Chairman,CEO, Principal & Partner

As a thirty-seven-year telecommunication veteran, Terry has extensive skills in all areas of hotel telecommunications including cost control strategies, purchasing, installation, and ever changing technology. Prior to founding Resource Technology Management, he held various positions with United Telephone, Centel Business Systems, and Vista-United Telecommunications, a subsidiary of the Walt Disney Company. With a talented and dedicated team focused on the hospitality vertical, RTM expanded services to include new build technology management, guest High-Speed Internet design and support, as well as vanity and mobile websites. Since 1993, the RTM team has assisted with over 900 new builds, PBX and HSIA upgrades. Terry can be reached by email at Tmueller@RTM-ic.com or directly at 407-998-8028

Steven T. Powell

President, Principal & Partner

Steve Powell is responsible for the RTM’s long-term growth, Client retention and strategic marketing focus. A founding Principal, his experience prior to the company forming in 1993, included 14 years of client services, earning top-honor achievements for telecom marketing as a Major Account Manager where his interests grew in telecom as a national leader in the long distance industry. Steve developed a number of key nationwide relationships for communications system services stressing his strong commitment to accountability. Holding a BS degree in Business Administration / Marketing from the University of Central Florida / Florida Technological University, he has been a presentation speaker at HITEC and has authored articles in a national hospitality publications.

Donald R. Shouldice

COO & Partner

Don has spent the last 20 years in the hospitality business with Howard Johnson Company, Prime Motor Inns and Servico Hotels and Resorts performing tasks as varied as Food and Beverage Manager, General Manager and VP Operations. His responsibilities included purchasing all operating supplies and equipment, in addition to total construction management and renovation projects. Don holds a BS degree in Hotel Management from Rochester Institute of Technology. As a partner in Resource Technology, he directs operations, negotiates contracts and coordinates the business financial functions.