| 1. Why should I select Resource Technology? |
| RTM has a staff of 14 professionals working a proven process. Our reputation is for delivering results! |
|
|
|
| 2. What makes the Resource Technology process better? |
| Providing accountability and measurable results, our process was developed through over 145 years cumulative experience. |
|
|
|
| 3. What is an optimization and how will it affect my bottom line? |
| An optimization consists of a micro-review of all components and systems to ensure desired results. It encompasses all components of your telephone department General Ledger. |
|
|
|
| 4. How does Resource Technology make their money? |
| Resource is fee paid; you pay us, not your vendors. |
|
|
|
| 5. Do I have to commit to a term agreement or can Resource Technology provide us one time service? |
| RTM has both term and one-time service relationships. |
|
|
|
| 6. What kind of bottom-line results can I expect? |
Results vary, however it is not unusual for a client to achieve a 3:1 or
greater ROI and gain confidence in our professionally managed process. |
|
|
|
| 7. How complete are your services? For instance, can Resource Technology help me with a turnkey RFP for new construction or a new system? |
| Absolutely! RTM employs in-house personnel to handle any and all aspects of telephony. Our global team comprises multiple disciplines prepared to share part, or all, of the responsibilities of the project. |
|
|
|
| 8. Can you assist us with long distance service contract negotiations and renewals? |
| Certainly! Due to our many client relationships, RTM empowers unparalleled bargaining strength! Combining our 1,300+ properties with yours, our negotiating power is greatly enhanced. |
|
|
|
| 9. Do you have long-term relationships with some of your clients? |
| Sure do! Our first client, from 1993, is our oldest client. |
|
|
|
| 10. We reviewed our telephone department and system just last year. Why should we look at it again so soon? |
| Technology and user habits are changing geometrically. Optimization plans affected several months ago may not be appropriate today. You MUST remain on top of all aspects of your telephone department to ensure maximum return. |
|
|
|
| 11. How can I learn more about Resource Technology? |
| You started with our Web site, now click on our contact page to E-mail us for more detailed information. |
|
|
|
| 12. How do we get started? |
| Use our contact us section to find our e-mail and phone number, or use the on-line form. Let us know your needs and interests and we'll take it from there! |
|
|
