> What our Clients Say:

..."Improved bottom line by $400,000 + annually; their effect to our cost side is remarkable.

Mr. Vann Herring
President - Mckibbon Hotels

> Our Clients Include:

Hotel Telecommunications Consulting

This family of services is designed to review and document bills for accuracy, correct inaccurate billing, and consolidation of existing bills to expedite payment of existing services. Outsourcing this function frees up valuable staff resources to address issues of higher importance. Options with this service include expense optimization and verification that services being paid for are being utilized. The primary benefit of each option is cost reduction by elimination of unused services or re-engineering of trunks and routing. Telecommunications is a dynamic industry that is constantly changing, thus providing new opportunities to lower costs with existing vendors.

Hotel Telecom Questions and Answers

Scope of Services

I. Bill Review and Invoice Consolidation Services

A.	review bill for correctness
B.	correct discovered billing errors
C.	code for payment
D.	enter information into master database
E.	order customer service record
F.	model customer service record in RTM format
G.	establish an electronic database of billing information
H.	contract appropriate vendor to begin the consolidation process
I.	establish critical dates
J.	review bills for accuracy after consolidation

II. Telecommunication Expense Optimization & Service Validation

A.	order and review traffic studies
B.	define configuration options
C.	prepare a financial analysis of options
D.	implement approved recommendations
E.	verify billing accuracy after implementation
F.	request a list of known modem, fax. Alarms, and private lines from the appropriate department head or office manager
G.	schedule a meeting with the telephone vendor to identify all lines associated with the telephone system
H.	identify on the demarcation block all working telephone numbers
I.	note on RTM’s customer service record, the location and use of each telephone number
J.	for unknown lines, attempt to identify by voice calling and/or modem access
K.	provide an electronic copy of the validation

Want to find out how RTM can help you? request more information:

Your name:*		Your email address:*
I would like to recieve more information via email on Hotel Telecom Services.
	* are required