> Some brands we serve:

> What our Clients Say:

..."Improved bottom line by +$400,000 annually; their effect to our cost side is remarkable.

Mr. Vann Herring
President - Mckibbon Hotels

> Our clients include:

Hotel Telecommunications Consulting - RFP/PBX Project Mgmt

This family of services is designed to review and document bills for accuracy, correct inaccurate billing, and consolidation of existing bills to expedite payment of existing services. Outsourcing this function frees up valuable staff resources to address issues of higher importance.

Options with this service include expense optimization and verification that services being paid for are being utilized. The primary benefit of each option is cost reduction by elimination of unused services or re-engineering of trunks and routing. Telecommunications is a dynamic industry that is constantly changing, thus providing new opportunities to lower costs with existing vendors.

View our Hotel Telecom Questions and Answers

Scope of Telecom Services

I. Bill Review and Invoice Consolidation Services

	review bill for correctness
	correct discovered billing errors
	code for payment
	enter information into master database
	order customer service record
	model customer service record in RTM format
	establish an electronic database of billing information
	contract appropriate vendor to begin the consolidation process
	establish critical dates
	review bills for accuracy after consolidation

II. Telecommunication Expense Optimization & Service Validation

	order and review traffic studies
	define configuration options
	prepare a financial analysis of options
	implement approved recommendations
	verify billing accuracy after implementation
	request a list of known modem, fax. Alarms, and private lines from the appropriate department head or office manager
	schedule a meeting with the telephone vendor to identify all lines associated with the telephone system
	identify on the demarcation block all working telephone numbers
	note on RTM’s customer service record, the location and use of each telephone number
	for unknown lines, attempt to identify by voice calling and/or modem access
	provide an electronic copy of the validation

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