We do the work
The changing Hilton Brand standards for the HSIA system compliance, refresh, and upgrade demands can be very time-consuming and require specialized expertise. RTM, as the hotel's advocate, manages those and other daily time-consuming tasks for the facility, thus allowing more time to accommodate your guests. Recertification of equipment upgrades, bandwidth management, and guest tech support and are just a few of the projects RTM manages from sourcing, coordination, and implementation
RTM Owns the Problem
Far too often the property is told “Not my Problem, it is the other guy”. The property is in the middle and wants to have the problem fixed quickly. Should this occur, RTM owns the problem to determine the responsible party and follows up through resolution.
Most guests value good Internet access and will book return business upon a no problem visit. If not, guest service scores will reflect in their comments.
Competitively Priced Per Room Per month
- Less than present costs with AT&T
- Only partner with Brand Approved vendors
- Expanded management services not offered by others
- Ease of doing business
- Flexible contract periods